Privacy Policy


Commitment to Privacy

We served information of restaurant, wine, hotel, ryokan, car and gifts for the life in various consumption scenes which are high added value to enrich life. The principal business is the provision of these menu, we have handled a many number of "Personal Information" through this business.

The importance of the protection of personal information handled is growing increasingly, because of the rapid progress of information technology in recent years. As a corporation, we fully aware of cognizant to deal with personal information are extremely high as a social responsibility.

We established a Privacy Policy below, and we prevent unauthorized access to personal information, loss, alteration, such as leakage, strengthening and aims to rectify of information security management, we here declared that completeness of safety and reliability.

 

Privacy Policy

 

  1. Handling of Personal Information
    In case of collection, usage and provide of personal information, we use only within the scope of the consent of customer themselves after notification of purpose of collection.
  2. Management of Personal Information
    We efforts to rectify unauthorized access, loss, destruction, as well as prevention of leakage and falsification for personal information that we collect, and we accumulate and manage safely under strict information security system.
  3. Compliance with the purpose of use
    We do not use personal information in out of scope for its purpose. We use personal information only for the scope of usage which under purpose authorized by person themselves for necessary achievement.
  4. Compliance with rules, regulations and laws
    We will comply regulations for the protection of personal information and policy set by the country, as well as other standards, we have established an internal rule that complies with Japanese Industrial Standards (JIS Q 15001) ‘’The requirements of the management system for the protection of personal information'’.
  5. Review of the rules and regulations
    We strive and continuously improve the management system for the protection of personal information by revision of laws, industry guidelines and carried out review as appropriate reference of audit reports.
  6. Correcting and disclosing personal information
    We will respond promptly disclosure, correction and request for suspension of usage of personal information held in the reasonable range in terms of identification.
  7. Claim and Consultation
    We will respond claim and consultation promptly.

Enactment: 19th June 2007
Last Revised: 25th January 2016
Ypsilon Premium Service Corporation
CEO Isao Yamada

 

Purpose of Using Personal Information

We will use personal information which we acquired for the concierge services and following matters which are incidental to business activities and the provision of our services.

  1. Personal Information which acquired directly from person themselves upon applying our company’s service including concierge service.
    (Name, Address, Phone Number, E-mail Address, Birthday, Gender)- For providing our services
    - In order to carry out the identification of customer inquiry
    - For providing information and delivery notification
    (Information of Artist or product, Auction, Information of event or seminar, Information of product and services.)
    - For delivery of Catalog, Entry Ticket and Product
    - For confirmation of credit limit information and carry out amount of settlement
    - For collection and analysis of marketing data
  2. Information obtained indirectly from our partners
    (Name, Address, Phone Number, E-mail Address, Birthday, Gender)
    - For providing our services
    - In order to carry out the identification of customer inquiry
    - For providing information and delivery notification
    (Information of Artist or product, Auction, Information of event or seminar, Information of product and services.)
    - For delivery of Catalog, Entry Ticket and Product
    - For confirmation of credit limit information and carry out amount of settlement
    - For collection and analysis of marketing data
    - For sending the guidance of products and services requested by partners.
    - To carry out the creation of a roster requested by partners.
  3. Recording of call log at the time of correspondence
    - For the confirmation of inquiry from customers
    - For the corresponding quality improvement
  4. Business card information acquired directly.
    In order to carry out the general sales operating activities and social ritual of sending like New Year's greetings.
  5. The information contained in the resume such as obtained during recruitment
    - For recruitment (We will be treated in accordance with our regulations when it is Rejection)
  6. Employee information that is specific in the "Personal Information List"
    - For internal labor management (Employment, Duties Details, Working hours, wages, Management such as health and safety, education and training and benefits, etc.)

Enactment: 19th June 2007
Last Revised: 31st May 2012
Ypsilon Premium Service Corporation
Chief Privacy Officer Yosuke Kawahara

 

Request of disclosure of personal information

The personal information subject to disclosure means that personal information that makes up the collection of information which is constructed systematically, and it is indicated to be able to respond to all of the requests such as notification of usage purpose, disclosure, modifying or add details, delete or stop utilization, erase and stop offering to third party (hereinafter; referred to as I disclosure etc.) which all those required from the customer themselves.
In our cases, all the article here except ‘’Purpose of Using Personal Information‘’ (Information which acquired from partner company indirectly) are be worth to Personal Information subject to disclosure.

If the personal information that we obtain come under subject to disclosure, we will correspond to the person themselves immediately.

If the person themselves require personal information disclosure, we will proceed correspondence immediately.

  1. Requirement disclosure procedure
    If there are requests for disclosure of personal information from its agents against the personal information held by the Company, We will respond in the following manner.

    1. Requirement confirmation of Personal Identification for disclosure
      Request for disclosure, Please contact the "Contact Information regarding of Personal Information" in
      below..
    2. The confirmation of person himself for disclosure
      If you get request for disclosure, we will confirmed by any of the following items.If the person yourself in inquiry

        1. Request in case of visit to our office
          - Driver’s license
          - Insurance card
          - Basic resident register card with picture
          - Passport
          - Certificate of alien registration
          - Certificate of seal impression
          - Registered seal
        2. Request in case of call by phone.
          - Certain registered information(Birthday etc..)
          - Call Back
        3. Request in case of delivery or FAX to our office
          We can accept any of the way from following articles.
          - Copy of Driver’s License and Copy of Resident Card
          - Send us copy of driver’s license, insurance card or any other official certificate, and we send to addressing place by registered mail.

      If the person of deputy

      1. Request in case of visit to our office
        - Person themselves or agent have to bring driver's license, Insurance card, passport,
        Certificate of alien registration, pension book, registration number and power of attorney to
        the effect that shows the agency in the case of the lawyer.
      2. Cost of Disclosure
        Cost will be free.
      3. Answering of request of disclosure
        After receipt of the documents you are looking for, we will reply by phone within a month or delivery by Restricted Delivery person registered mail.
      4. Important points for disclosure request
        You may not receive the answer if you visit us directly. Please contact us by phone in first step.
  2. Purpose of use personal information obtained concerning request for disclosure
    The personal information that has been acquired in accordance with your request for disclosure, we will only use for investigation of the extent necessary to your request for disclosure, confirmation of the person him/herself and only in your answers to the disclosure request. Documents had submitted will not be returned. After the answer of the request for disclosure has been completed, we will properly manage and discarded.
  3. In case of not subject to your request for disclosure
    If you are prescribed as below, we will not accept your request for disclosure. Thank you for your corporation.

    1. If we could not confirm person him/herself
    2. If we could not confirm proxy upon request by deputy.
    3. If we could not identified personal information held by our company from request.
    4. If the target of your request for disclosure does not apply to personal data held within the Act concerning Protection of Personal Information Chapter 2, Section 5.
  4. In case of we can not be concerning to your request for disclosure
    We will respond to the person in question without delay when you are prompted to disclosure except the case in which special procedures are defined by the rules of law.However, if it falls under any of the following matters, there is a case that we are not able to respond to your request for disclosure. We will explain the reason in those cases.

    1. If there is a risk that harms the rights and interests of him/herself, third parties life, physical, property or others.
    2. If there is a possibility that seriously impede the proper implementation of the business for operations
    3. If it violates the laws and regulations
  5. Revision
    Applied for disclosure may update the information for protection of customer’s personal Information and for changes in laws. So please make inquiry each time if you request for disclosure.

 

Contacts – Regarding of Personal Information

If you have any claims or need consultation for about our handling of personal information, please contact below.

YPSILON GROUP

ContactusP

Hours:10:30-17:30 / Sat, Sun, National Holiday Closed.
*We will not accept visit to our office directly.
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